HRL QUALITY, HEALTH SAFETY & ENVIRONMENT; Our long term success depends on our ability to continually improve our service delivery while protecting our people and the environment in which we work, provide and ensure a safe working environment, conditions and equipment, coupled with training that will provide our employees with the knowledge and information necessary to safely carry out their assigned duties. Ensure that our services are performed in such a way as to protect the environment and, where possible, assist clients to do the same. To meet or exceed our client’s expectations, the first time and every time, through the application of proven quality principles at all levels of our service delivery process, while being guided by the views of our Code of Integrity and Professional Conduct.
We are committed to:
Protecting the health and safety of our employees, customers and third parties.
Protecting our environment and that of the communities where we work and live.
Improving the quality of our services and service delivery.
The QHSE policy will be integrated at all levels and is the responsibility of management with the active support of all our staff.
Quality, health, safety and respect for the environment are inseparable from each other and integral to our business and mindset. We design these core values into our services and processes starting at the design stage and track performance throughout the business.
QHSE is a top management priority. Senior management are responsible for QHSE and set the tone for the entire organization. We have driven it into all facets of our business.
The team at QHSE Integrated is a highly skilled group of individuals with backgrounds in Occupational Health and Safety, Environmental Auditing, Performance Improvement, Human Interface Design, Computer Programming, Database Design, Database Development, Intranet/Internet Development, Multimedia, Marketing, Communications, Project Management, Finance, Auditing and Support.
We’re doing our best to achieve and maintain excellence in quality, health, safety, environmental and ethical issues.
We at HRL believe our advanced skills is part of the solution that helps our clients meet the world’s need for construction while at the same time reducing greenhouse gas emissions and promoting sustainable economic growth.
HRL has a very simple approach to quality and safety: we strive for zero errors and to provide excellent service quality to our clients. Our definition of quality is inseparable from a proactive approach to QHSE that ensures the well-being of people and the environment. Our Quality, Health Safety and Environmental policies are a focal point of our management and employees. The policies require all activities concerning people, processes and surroundings to be carried out with the highest consideration for quality, health, safety and the environment. We focus relentlessly on continuous improvement. We are also transparent, and welcome client review of all our activities.
Our sophisticated technology/machinery and system helps protect the physical environment while also safeguarding employees and others who may be affected by our clients’ activities. HRL QHSE embraces our clients’ efforts to mitigate their risks of environmental impact. We help them achieve their goal of zero emissions and discharges
The safety and well-being of our employees, and care of our environment, are the heart of our business principles.
Continuing to achieve high standards of performance in quality, health, safety, environmental and ethical matters plays an integral role in the sustainability of our long-term reputation and success. For many years HRL’s Board of Directors has ranked achievement of these goals in equal importance with the achievement of our other major business objectives. HRL worldwide work to continually improve performance in all these areas. How this is accomplished will vary in each country and company, but will be given equal visibility and commitment across all operations.
We recognize that quality of service is the key to increasing growth in customer base and client satisfaction. To achieve this the group strives to improve performance and exceed customer expectations, in part through the adoption of the internationally recognized standard ISO 9001 which emphasizes process management and a structured approach to continuous improvement.
Health & Safety and the Environment (HSE)
Certified in 2007, our current Group HRL’s HSE policies were and are applied across the Group through locally adapted policies, procedures and management systems. HSE performance is also a key area of focus for our customers. Our improvement initiatives are often implemented in conjunction with customers and many of our principal contracts contain HSE goals as part of performance and reward mechanisms.
HRL continue to improve the quality of occupational health management by:
- Controlling more effectively the health risks arising from our activities
- Using awareness campaigns to support healthy lifestyles
HRL emphasize personal responsibility for safety in all that we do by:
- Raising awareness to reduce risk and prevent incidents
- Learning and sharing more from near misses and observed unsafe behavior
- Focusing on: Line management accountability
o Facility integrity and major hazards
o Routine operations and complacency
o Driving safety
HRL improve environmental management by:
- Carrying out environmental assessments
- Encouraging the development of management systems aligned to ISO 14001
- Reporting on appropriate Corporate Social Responsibility indicators
HRL Monitor’s HSE performance more effectively by:
- Using regional cross company auditing to spread good practice
- Focusing on leading as well as lagging indicators
- Reviewing incidents more thoroughly and sharing lessons learned to improve performance
HRL improve communication by:
- Holding HSE Conferences
- Raising the profile of the HSE Forums
- Using the Portal more effectively to exchange HSE information globally
- Using the local/native languages to interact and communicate with the workers.
Viewing a New Route for Quality
It is our declared ambition to exceed the expectations of existing and potential clients by offering and delivering the highest level of service and product quality. For this work, HRL has been ISO 9001, 14001 & 18001 certified, a status given for fulfilling certain degrees of requirements within quality of the entire organization.
We wish to demonstrate to our clients that we maintain a service with a recording of and addressing non-conformities, while incorporating a continuous improvement programme, perpetually allowing a constant review of all processes.
We believe that a combination of individual responsibility and accountability within the organization will form the framework of avoiding non-conformities.
We believe that superior competencies, dedication and communication create the organization that delivers the performance necessary for us to achieve our objectives.